BUSINESS Hours
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Monday
closed
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Tuesday
9am – 5pm
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Wednesday
9am – 5pm
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Thursday
9am – 5pm
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Friday
9am – 5pm
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Saturday
8AM – 3PM
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Sunday
Closed
* Please note that the schedule is subject to change due to holidays and inclement weather.
Cancellation Policy
Effective January 01, 2025 Shear Elegance Hair Design Studios will implement a New cancellation policy. Due to high volume of last minute cancellations, and no shows appointments we have implemented policies that protects us as well as you the client.
All cancellation must be made within the 24 hours cancellation period, after that time period There will be a $25 charge due immediately, no exceptions. You can use CashApp ($wigmentality) or call the salon and we can take your payment over the phone using a credit card.
We understand that things come up from time to time, but when an appointment is canceled at the last minute that appointment results in loss of income and it can’t be re-booked.
Our system at Shear Elegance will send a reminder 2 days and another at 24 hours before your expected appointment time. Please take this opportunities to verify if you will be able to make your scheduled appointment. After the 24 hours time period there will be a $25 Cancellation fee.
After 3 consecutive cancellations you will be required to pay for your next booked appointment in full.
You may call 865-219-8335 to take your payment over the phone or through cash app. Vivian Hartsell $wigmentality.
Thank you,
Vivian L Hartsell
if you have any questions please call 865-219-8335